Terms of Service

1. Agreement to these terms

These Terms of Service form an agreement between you and Modern Tiles Ltd (referred to as we, us or our). By accessing or using Modern Tiles ERP, the associated mobile and web applications, and any messages we send as part of the service, you agree to be bound by these terms. If you are using the service on behalf of an organisation, you confirm that you are authorised to accept these terms for that organisation.

2. The service

Modern Tiles ERP is a business management system for the tile trade covering ordering, inventory, dispatch, supplier management and related workflows. We may add, change or remove features as the product develops. Where a change materially reduces functionality you rely on, we will give reasonable notice.

3. Accounts and access

• Accounts are issued by an administrator of your organisation. You may not share your credentials or let another person use your account.
• You are responsible for activity carried out under your account, and you must tell us promptly at moderntielserp@gmail.com if you suspect unauthorised access.
• Access is governed by the role assigned to you. Attempting to reach data or functions outside that role is a breach of these terms.

4. Acceptable use

You agree not to:

• Use the service for any unlawful or fraudulent purpose.
• Upload malicious code, or interfere with the operation, integrity or security of the service.
• Attempt to gain unauthorised access to any account, system or data, including by probing or scanning our infrastructure.
• Copy, resell, reverse engineer or create a derivative product from the service, except where that restriction is prohibited by law.
• Use the messaging features to send spam, or to send anything to a person who has not consented to hear from you.

5. Your data

You, or the organisation you belong to, retain ownership of the business records entered into the service. We process that data to provide the service and as described in our Privacy Policy. You are responsible for the accuracy of what you enter and for having the right to provide any third party information, such as a customer phone number, that you put into the system.

6. WhatsApp and other notifications

The service can send operational notifications over WhatsApp, email and in app alerts. By providing a phone number, you confirm you are entitled to receive messages at it and that any third party number you supply was given to you with permission to be contacted. Message delivery depends on Meta Platforms and on the network of the recipient, so we cannot guarantee delivery or timing. You can stop WhatsApp messages at any time by replying STOP.

7. Availability and support

We aim to keep the service available continuously, but access may be interrupted for maintenance, updates or events outside our control. Unless a separate written agreement says otherwise, the service is provided without a guaranteed uptime commitment.

8. Fees

Where fees apply, they are set out in a separate commercial agreement with your organisation. Unpaid amounts may lead to suspension of access after reasonable notice.

9. Intellectual property

The software, design, branding and documentation of Modern Tiles ERP remain the property of Modern Tiles Ltd and its licensors. These terms grant you a limited, non exclusive, non transferable right to use the service for your internal business purposes only.

10. Disclaimers

The service is provided on an as is and as available basis. To the extent permitted by law we exclude all implied warranties, including merchantability, fitness for a particular purpose and non infringement. We do not warrant that the service will be error free or uninterrupted.

11. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, goodwill or data. Our total aggregate liability arising out of or in connection with the service is limited to the amount paid for the service in the 12 months before the event giving rise to the claim.

12. Suspension and termination

We may suspend or terminate access if these terms are breached, if required by law, or if continued access poses a security risk. Your organisation may stop using the service at any time. On termination, we handle stored data as described in the retention section of the Privacy Policy, and you may request deletion through the data deletion page.

13. Changes to these terms

We may revise these terms from time to time. The updated version is posted here with a new effective date. Continued use of the service after a change takes effect means you accept the revised terms.

14. Governing law

These terms are governed by the laws of the Republic of Uganda, and the courts of Uganda have exclusive jurisdiction over any dispute, without affecting any mandatory consumer protection right available to you locally.

15. Contact us

Modern Tiles Ltd
Email: moderntielserp@gmail.com
WhatsApp: +256 702 780800